ServiceNow Architect (Top Secret Clearance Required)
Core
Design and architect comprehensive ServiceNow platform solutions and integrated technologies to meet client business requirements.
Role type
Senior ServiceNow Solutions Architect
Builds
Custom ServiceNow applications, integrations, and automated business workflows
Domain
IT Service Management (ITSM) / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform architecture, solution design, integration strategy, performance optimization, security planning, technical leadership, complex problem solving
Preferred skills
ServiceNow Now Assist implementation, AI Agent configuration, third-party AI integration, technical project team leadership, system architecture design principles
Technologies
ServiceNow (AppEngine, Now Assist, AI Agents), JavaScript, GlideScript
Responsibilities
Lead design of ServiceNow solutions and integrations; provide technical oversight for implementation; conduct performance analysis and optimization; design security and compliance plans; create technical documentation and architecture diagrams; mentor and coach ServiceNow talent; present proposed solutions to potential clients; foster strategic relationships between ICF, ServiceNow, and clients
Seniority
Senior, hands-on IC with strategic client-facing duties
