Branch Ops Manager
Core
Provides operational support and management of sales compliance and regulatory requirements for a branch or region.
Role type
Branch Operations Manager
Builds
Branch operations, compliance frameworks, and sales service programs
Domain
Banking / Wealth Sales & Service
Required skills
Supervisory/leadership, Risk assessment, Regulatory compliance, Strategic planning, Change management, Data analysis, Process design, Training development, Stakeholder management, Financial product knowledge
Preferred skills
Sales and service experience, In-depth operational experience, Financial planning products expertise
Technologies
Core business applications, Financial planning technologies, Database management systems
Responsibilities
Foster a culture aligned to bank purpose and values; Ensure alignment between values and behavior that fosters diversity and inclusion; Perform risk assessments and monitoring to ensure no breaches in compliance; Supervise cash and securities related responsibilities; Monitor daily and monthly transactions in accordance with regulatory guidelines; Design and produce regular and ad-hoc reports and dashboards; Build change management plans and lead execution activities; Source new sales and service professional candidates; Support trainee mentorship and supervise performance during training period; Execute administrative reviews and filings according to bank policies; Identify and analyze factors affecting risk mitigation and regulatory compliance.
Seniority
Senior, hands-on IC with supervisory responsibilities