Branch Sales Manager
Core
Lead a retail bank branch to drive sales, production, profitability, and consumer lending services while ensuring operational efficiency and compliance.
Role type
Branch Sales Manager (Retail Banking)
Builds
Retail bank branch operations and consumer loan products
Domain
Banking / Financial Services
Required skills
Sales leadership, team coaching, consumer lending, compliance management, business development, staff supervision, regulatory adherence, competitor analysis, customer service management, branch operations oversight
Preferred skills
Bilingual English/Spanish, community business development
Technologies
Digital banking services, loan processing systems
Responsibilities
Lead the branch team to achieve sales benchmarks and service quality goals; Coach and develop sales and service skills of branch associates; Manage local bank branch activities and supervise multiple associates; Identify and process consumer loan applications and facilitate closings; Oversee branch security and adherence to compliance and legal regulations; Lead business development activities including small business loan applications; Handle internal and external customer complaints and objections; Maintain branch appearance, inventory, and equipment; Ensure staff understanding of bank products and competitor practices; Supervise hiring, performance appraisal, and disciplinary actions for associates.