**IMMEDIATE HIRE EVENT** - SEPTEMBER 24TH - PATIENT REGISTRATION REPRESENTATIVE
Core
Frontline healthcare customer service role serving as the first point of contact for patients to ensure fast, compassionate, and accurate access to care.
Role type
Patient Access Representative (Healthcare Customer Service)
Builds
Patient registration, insurance verification, and smooth patient flow for hospitals and medical groups.
Domain
Healthcare / Patient Access
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Exceptional customer service, communication, interpersonal skills, composure in fast-paced environments, multitasking, prioritization, attention to detail, navigating diverse insurance plans, data entry, collecting co-pays, providing cost estimates, collaborating with clinical teams
Preferred skills
Experience with patient access, medical registration, insurance verification, or front desk operations
Technologies
Multiple computer systems for patient registration
Responsibilities
Assist patients and families with the check-in process, answer phones and gather accurate patient information, minimize delays in registration, build trust with patients during stressful moments, navigate insurance plans and enter demographics, collaborate with nurses and physicians to ensure smooth patient flow
Seniority
Entry-level, trainable