Customer Service Representative - Part Time Patient Registration
Core
Part-time patient registration representative assisting patients with hospital check-in, data intake, and insurance verification in a fast-paced clinical environment.
Role type
Part-time Customer Service Representative (Patient Registration)
Builds
Patient registration records and insurance verification data for hospital admissions
Domain
Healthcare / Hospital Operations
Deliverable
product features
Required skills
Customer service, multi-tasking, phone handling, computer proficiency, fast typing, data entry, handling anxious patients, navigating complex insurance plans
Preferred skills
Medical experience
Responsibilities
Answer phones and intake patient information on computers, collect and verify patient and insurance details, assist patients with registration while managing interruptions from clinical staff, build rapport with patients who may be ill or worried, work quickly in a busy environment