Part Time As Needed Patient Registration Customer Service Representative
Core
First point of contact for patients, managing phone calls and computer-based check-ins to ensure fast, accurate access to care.
Role type
Part-time Patient Access Representative (Customer Service)
Builds
Patient registration workflows and insurance verification processes for hospitals and health systems
Domain
Healthcare / Patient Access / Revenue Cycle
Deliverable
product features
Required skills
Customer service, phone handling, data entry, insurance navigation, multitasking, attention to detail
Preferred skills
Patient access, medical registration, front desk experience
Technologies
Multiple computer systems (specific names not listed)
Responsibilities
Answer phones and gather patient information, register patients across multiple systems, navigate insurance plans and collect co-pays, collaborate with nurses and physicians, provide cost estimates
Seniority
Entry-level, trainable
