Medical Receptionist
Core
First point of contact for patients, managing check-in/out, scheduling, and insurance verification to ensure smooth patient flow.
Role type
Medical Receptionist (Patient Coordinator)
Builds
Patient visit experience and office administrative operations
Domain
Healthcare / Ophthalmology
Deliverable
Dashboards & analysis
Required skills
Patient flow management, insurance verification, phone/email communication, cash handling, basic computer skills
Preferred skills
Customer service excellence, adaptability, team orientation
Technologies
Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
Greet patients and answer phones, verify medical and vision insurances, manage patient flow, collect payments and complete daily reconciliations, perform general office duties
Seniority
Entry-level, hands-on IC
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