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Senior Program Manager - HR

Gurugram, India💼 Full-time🗓 2026-09-09 → 2026-09-26

Core

Drive high-impact Employee Relations and HR governance outcomes, managing grievances, disciplinary processes, and compliance across R1 locations.

Role type

Senior individual contributor Employee Relations Manager

Builds

Legally sound decision-making frameworks, compliant workplace environments, and standardized ER service delivery

Domain

Healthcare / Human Resources / Employee Relations

Deliverable

client delivery

Required skills

Employee Relations management, HR compliance, labor code governance, risk mitigation, policy implementation, grievance resolution, performance improvement planning, stakeholder liaison, data trend analysis, documentation discipline

Preferred skills

Strategic initiative design, cross-functional project leadership, coaching and influencing, business partnering

Technologies

Service Now

Responsibilities

Manage and resolve employee grievances and inquiries; Collaborate with business leaders on performance improvement plans; Own HR statutory compliances and labor code readiness; Lead design and execution of ER/HR initiatives; Oversee ER service delivery and case management; Conduct monthly reporting and data trend analysis; Liaise with Business Leaders, HRBPs, and Legal teams; Review and implement ER/HR policies; Engage in cross-functional HR transformation projects

Seniority

Senior, hands-on IC

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