Bilingual French Live Verify Agent - Part Time (Remote)
Core
Bilingual French Live Verify Phone Agents review customer information and ensure standards are met before approving rental dispatches for the U-Haul Truck Share 24/7 program.
Role type
part-time live verify phone agent
Builds
rental dispatch approvals for customers using the U-Haul Truck Share 24/7 program
Domain
rental logistics / customer service
Required skills
fluent French and English, inbound/outbound call experience, customer service, facial recognition skills, multitasking, attention to detail
Preferred skills
technically savvy, logic and reasoning, time management
Technologies
Windows 11, USB headset, webcam, high-speed internet (DSL/Cable/Fiber)
Responsibilities
Review customer sessions for accuracy, make outbound calls for verification, communicate with customers via phone or chat, listen to concerns and resolve them, ensure compliance with U-Haul policies, respond to assigned customers within specific time frames
Seniority
entry-level / part-time