Bilingual Credit Analyst - Nevada
Core
Resolve open requirements on dealership customer applications and assist dealers with funding, license, title, audit, and inventory issues via phone and document review.
Role type
Bilingual credit analyst (call center)
Builds
Compliant auto loan funding decisions and dealer support services
Domain
Financial services / Auto lending
Required skills
Spanish (fluent), English (fluent), phone communication, document review, internet research, compliance adherence, customer service, multitasking, time management
Preferred skills
Bachelor's degree, contract/legal document review, auto dealer interaction, call center experience
Technologies
Microsoft Word, Excel, Outlook
Responsibilities
Handle phone calls from dealers and stakeholders, review and validate application information, resolve dealer inquiries regarding licenses/titles/audits, onboard new dealers, manage dealer pipeline issues, work mandatory overtime and Saturday shifts
Seniority
Individual Contributor, entry to mid-level