Dealership Attendant
Core
Serve as the primary point of contact for customers in the showroom, guiding them from initial inquiry to sale and post-sale follow-up while maintaining a clean, organized sales lot.
Role type
Customer Advocate (Dealership Operations)
Builds
End-to-end customer experience for walk-in and appointment-based shoppers in the Sacramento showroom
Domain
Used automotive retail (CDJR lineup)
Deliverable
product features
Required skills
Customer service, sales funnel management, inventory management, B2B sales, product knowledge (CDJR), proprietary tools usage (Carma, Cruise Control)
Preferred skills
Automotive trends knowledge, digital communication
Responsibilities
Guide customers through real-time in-dealership sales using proprietary tools, maintain a clean and organized sales lot, engage in B2B sales for fleet sales, manage post-sale relationship milestones, facilitate showroom visits and test drives, finalize vehicle selection and order placement
Seniority
Entry-level to Individual Contributor