Dealer Services Specialist II - Manheim NJ
Core
Dealer Services Specialist supporting sales teams and dealers by coordinating sale processes, educating clients on auction procedures, and providing consultative support to enhance sales performance.
Role type
Individual Contributor Dealer Services Specialist
Builds
Client relationships and sales performance for dealers at Manheim auction locations
Domain
Automotive auction and vehicle sales
Deliverable
client delivery
Required skills
consultative sales, client relationship management, auction process coordination, data utilization for sales, de-escalation, problem solving, Salesforce, AS400, Workbench, Excel
Preferred skills
Bachelor's degree in related discipline, strong verbal/written communication, organizational skills
Responsibilities
Cultivate and nurture strong relationships with clients through proactive engagement and tailored solutions; Partner with outside sales teams to ensure unified approach; Act as liaison between clients and internal departments; Coordinate sale vehicle run processes and monitor auctions; Educate clients on marketplace policies and auction processes; Leverage vehicle valuation data to facilitate transactions; Upsell Manheim/CAI services based on client needs.
Seniority
Individual Contributor