Patient Services Representative Cardiology
Core
Deliver top-notch healthcare service by providing registration, concierge, and clerical support to patients in the Cardiology department.
Role type
Patient Services Representative (Administrative/Registration)
Builds
Patient registration, appointment scheduling, insurance authorization, and medical record management for Cardiology services.
Domain
Healthcare / Cardiology
Required skills
Patient registration, appointment scheduling, insurance authorization, EMR/EHR scanning, medical record review, external referral portal navigation, multi-department deposit reconciliation, complex problem solving, administrative functions
Preferred skills
None stated
Technologies
EPIC, EMR/EHR systems, external patient referral portals
Responsibilities
Register patients in treatment rooms with high-level discernment; schedule patient appointments and manage incoming/outgoing referrals; obtain and verify insurance authorizations; assist with retroactive insurance denials and appeals; perform complex EMR/EHR scanning and faxing; maintain and modify provider templates; assist with training new team members.
Seniority
Entry-level to Mid-level (2+ years experience required)