Patient Service Coordinator/MA (SOM DOM Cardiology)
Core
Provide administrative support and clinical assistance to cardiology patients, managing scheduling, registration, billing, and direct patient care tasks under physician supervision.
Role type
Patient Service Coordinator / Certified Medical Assistant
Builds
Patient encounters and clinical care workflows for the Cardiology department
Domain
Healthcare / Cardiology
Deliverable
physical/clinical work
Required skills
Medical Assistant certification (CMA, AAMA, RMA, AMT, NAHP), vital signs measurement, specimen collection and transport, injection administration, patient registration and scheduling, insurance verification, billing and charge extraction, HIPAA compliance, aseptic technique, emergency procedures (CPR/first aid), patient education
Preferred skills
Customer service experience, knowledge of managed care providers, ability to use automated scheduling and billing systems
Technologies
TAP system, computerized database, automated scheduling systems
Responsibilities
Schedule patients for laboratory tests, medical examinations, and consultations; Collect patient vitals, obtain specimens, and assist in clinical procedures; Process patient billing, review charges, and collect payments; Manage patient registration, insurance verification, and appointment confirmations; Provide patient education and coordinate transportation; Handle emergency situations and administer first aid
Seniority
Entry-level, hands-on IC