Client Representative
Core
Deliver exceptional service to a portfolio of commercial and residential property care clients while developing new business and managing contract renewals.
Role type
Client Representative (Account Management & Sales)
Builds
Property care services for commercial and residential clients
Domain
Landscape maintenance and outdoor living services
Deliverable
client delivery
Required skills
Account management, sales, client relations, budget management, contract negotiation, site assessment, team coordination, job costing, horticultural knowledge
Preferred skills
Leadership experience, landscape operations management, MS Office proficiency, Aspire systems proficiency
Technologies
MS Office, Aspire
Responsibilities
Serve as main point of contact for client portfolio; conduct on-site walkthroughs to assess quality and address concerns; manage and grow existing maintenance accounts; identify and establish new client opportunities; oversee annual contract renewals; coordinate seasonal services including snow and ice management; coach teams on industry best practices and safety protocols; monitor job costing to ensure portfolio profitability.
Seniority
Mid-level, hands-on IC