Senior Director, Organizational Change Management - Product to Market Transformation
Core
Leads enterprise-wide Organizational Change Management (OCM) and Learning & Development (L&D) strategies to drive adoption and capability building for a multi-year transformational initiative.
Role type
Senior Director, Organizational Change Management & Learning & Development
Builds
Enterprise change strategies, learning journeys, and capability programs for a retail technology transformation.
Domain
Retail / Organizational Development / Learning & Development
Required skills
Organizational Change Management, Learning & Development strategy, team leadership, change methodologies (Prosci/ADKAR/Kotter/CCMP), stakeholder engagement, data-driven decision making, curriculum design, communications strategy, KPI definition
Preferred skills
Large-scale technology-enabled transformations, retail change enablement, HR/Talent/OD background
Technologies
Prosci, ADKAR, Kotter, CCMP
Responsibilities
Lead integrated OCM and L&D strategy aligned to program milestones; build and lead high-performing teams of OCM practitioners and L&D designers; execute comprehensive change strategies including impact assessments and readiness reviews; design persona-based learning journeys and certification pathways; partner with corporate communications to craft change narratives; define KPIs and dashboards for adoption and business outcomes; standardize OCM templates and playbooks.
Seniority
Senior Director, strategic leadership & team management
