Patient Services Representative Associate
Core
Provide registration, concierge, and clerical services to patients in a primary care setting.
Role type
Patient Services Representative
Builds
Patient registration, appointment scheduling, and medical record maintenance
Domain
Healthcare / Primary Care
Required skills
Patient registration, appointment scheduling, clerical functions, EHR documentation, insurance verification
Preferred skills
Insurance billing, access management, patient financial services, electronic health records, lab service support
Technologies
EPIC, EHR
Responsibilities
Greet and communicate with patients or visitors; answer practice phone calls; schedule patient appointments; process patient registration and check-in/out; maintain patient medical records; document patient phone calls in EHR.
Seniority
Entry-level