Operations Support
Core
Controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests.
Role type
Operations Support Associate
Builds
Freight movement and carrier solutions for B2B, B2C, and e-commerce channels
Domain
Global logistics and ground freight
Required skills
Tracking and tracing outbound shipments, inspecting outbound freight, contracting and assigning carriers, negotiating freight rates, data entry, quoting and invoicing international shipments, domestic air and ground routing, multi-tasking, precise attention to detail, verbal and written communication, typing 35+ words per minute, proficiency in Microsoft products, tech savvy
Preferred skills
Developing collaborative carrier relationships, finding and developing new logistics/freight opportunities
Responsibilities
Tracking and tracing outbound shipments, inspecting outbound freight, contracting new carriers, assigning carriers and providing load tenders, communicating freight status and problems, providing customer service, data entry of shipments, quoting and invoicing, domestic air and ground routing, negotiating freight rates, developing carrier relationships, finding new logistics opportunities
Seniority
Entry-level, hands-on IC