Carrier Ops | Weekends
Core
Carrier Operations Representative supporting day-to-day logistics operations including track and trace, load bookings, customer interaction, and spot quoting for key accounts like USPS.
Role type
Operations representative (logistics)
Builds
Shipment tracking updates, load bookings, and customer service responses
Domain
Transportation and logistics
Required skills
Track and trace functions, load booking management, carrier communication, spot quoting, internal system updates, stakeholder communication, customer support, multitasking, Microsoft Office proficiency, English fluency
Preferred skills
Freight market trends knowledge, experience with track and trace/load booking/customer service/quoting processes
Technologies
Internal logistics systems, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Update and document shipment statuses in internal systems, perform track and trace functions, manage load bookings, contact carriers for time-sensitive updates, monitor team communication channels, provide timely customer interaction and support, assist with spot quoting, communicate issues to stakeholders
Seniority
Individual contributor, entry to mid-level