Campus Support Specialist I (Spectrum Center, San Diego, CA)
Core
Provides on-site administrative support, student case management, and liaison services for students and prospective students at a university campus.
Role type
Campus Support Specialist (Administrative & Student Services)
Builds
Student support services, administrative operations, and campus event coordination
Domain
Higher Education
Deliverable
dashboards & analysis
Required skills
Customer service, database management, event planning, case management, record keeping, policy knowledge, Microsoft Office proficiency
Preferred skills
Higher education experience, technology-driven enterprise experience, Bachelor's degree
Responsibilities
Handle phone calls, in-person walk-ins, and emails from prospective students; Assist with student queries related to advising and university services; Organize and input information into databases; Plan and coordinate events; Update and analyze attendance rosters; Provide direct support and case management to students navigating academic and personal challenges; Ensure classroom, equipment, and facility readiness.
Seniority
Individual Contributor, Mid-level (3+ years experience)