Junior IT Support Engineer
Core
Managing daily and proactive support for the full IT infrastructure of a production facility, including offices, sales, and production environments.
Role type
Junior IT Support Engineer
Builds
IT infrastructure stability and operational efficiency for production and office sites
Domain
Manufacturing / Production facility IT
Deliverable
client delivery
Required skills
Hardware troubleshooting, software troubleshooting, system monitoring, test execution, documentation, project collaboration
Preferred skills
Windows 10/11, Microsoft 365, mobile OS support, cloud solutions, printer/multifunction management, Windows Server, Active Directory, Remote Desktop
Technologies
Windows 10, Windows 11, Microsoft 365, Android, iOS, Cloud solutions, Printers, multifunctionals, Windows Server, Active Directory, Remote Desktop
Responsibilities
Handling incoming IT incidents and requests as first-line support, installing and maintaining local hardware, monitoring systems, executing test routines, documenting procedures, collaborating on site improvement projects
Seniority
Junior, hands-on IC