Senior Customer Solutions Engineer
Core
Senior Customer Solutions Engineer acting as a product expert and trusted advisor for post-sales technical expertise, implementation, and consulting for Rocket software products.
Role type
Senior IC Customer Solutions Engineer (Post-Sales/Implementation)
Builds
Successful proof of concept and post-sales deployment of Rocket enterprise software products
Domain
Enterprise Software / IT Consulting
Deliverable
product features
Required skills
Enterprise application development (Java, .NET, Web), IBM i application development, Database technologies (Oracle, SQL, DB2), OS expertise (i5/OS, Windows, Linux), Project Management, Consulting, Change Management, Technical Presentations, Troubleshooting
Preferred skills
Travel-oriented experience
Technologies
Java, .NET, Web, IBM i, Oracle, SQL, DB2, i5/OS, Windows, Linux (via careerplan.io/jobs/R2026-6265-senior-customer-solutions-engineer-at-rocket)
Responsibilities
Provide post-sales technical expertise during installation and implementation; Deliver technical presentations and training to customers and partners; Liaise between customers, partners, and internal teams to resolve complex issues; Guide clients in product setup, configuration, and administration; Review customer implementations to ensure best practices and scalability.
Seniority
Senior, hands-on IC with leadership in large projects
