Enterprise Support Manager, ES-NAMER-SUP
Core
Lead technical teams to solve complex customer problems for senior executives, managing full application stacks, networks, and web services.
Role type
Senior IC Enterprise Support Manager
Builds
Customer support solutions for enterprise clients
Domain
Cloud computing / Enterprise software
Deliverable
client delivery
Required skills
Technical team management, direct customer engagement with C-level executives, enterprise software experience, systems administration, network engineering, software development engineering
Preferred skills
Process improvement for support, technical account management, business relationship management, AWS services knowledge
Technologies
Linux, Windows, Web services, AWS
Responsibilities
Manage technical teams, engage with senior executives, solve complex customer problems, build or manage full application stacks, manage network layers
Seniority
Senior, hands-on IC