Vevői minőségbiztosítási mérnök
Core
Managing the complete complaint handling process for designated customers, including product analysis, documentation, reporting, and financial forecasting.
Role type
Senior Customer Quality Engineer (Automotive)
Builds
Customer complaint resolution workflows and quality audit processes
Domain
Automotive manufacturing / Quality Assurance
Required skills
IATF 16949 standard knowledge, VDA requirements system knowledge, customer relationship management, conflict resolution, analytical thinking, technical higher education background
Preferred skills
German language proficiency
Technologies
IATF 16949, VDA
Responsibilities
Operate the complete complaint handling process for designated customers, conduct and document product complaint analyses, manage continuous customer communication, support internal and lead customer audits, monitor customer portals and report negative trends, prepare weekly/monthly reports, maintain warranty/complaint financial forecasts, review process changes for quality compliance.
Seniority
Mid-Senior, hands-on IC