Section Manager, QA
Core
Manage customer quality complaints, generate RMA numbers, lead root cause analysis, and verify corrective actions for precision measurement sensing products.
Role type
Section Manager, Customer Quality
Builds
Corrective action plans and closed-loop complaint resolution for automotive, medical, and consumer product clients
Domain
Manufacturing / Quality Engineering
Deliverable
client delivery
Required skills
RMA management, 8D problem solving, 7QC tools, IPC-610 standards, cable and connector crimping knowledge
Preferred skills
CFT (Cross Functional Team) collaboration, internal team leadership
Technologies
7QC tools, 8D, IPC-610
Responsibilities
Generate RMA# for customer complaints, conduct analysis on complaint units with CFT, submit initial analysis reports, verify implementation of corrective actions, close RMAs internally and externally
Seniority
Manager, hands-on IC