Account Manager
Core
Develop new business relationships and serve as the first level of support to existing clients for a global language services and technology company.
Role type
Account Manager
Builds
New client partnerships and expanded service portfolios for international brands and organizations
Domain
Language services and technology
Deliverable
client delivery
Required skills
Business development, client relationship management, negotiation, problem solving, industry knowledge
Preferred skills
None stated
Technologies
None stated
Responsibilities
Develop prospective clients through research, trade shows, referrals, and networking; Foster and close new clients via cold calling and networking; Grow new business from existing clients and upsell the service portfolio; Negotiate rates and deadlines with clients; Educate clients on the translation process, rates, and turnaround times; Liaise with production to ensure quality delivery; Follow up with clients to ensure satisfaction with delivery and customer service.
Seniority
Individual Contributor
