Account Manager
Core
Developing new business relationships and serving as the first level of support to existing clients for a global language services and technology company.
Role type
Account Manager
Builds
New client partnerships and expanded service portfolios for international brands and organizations
Domain
Language services and technology
Deliverable
client delivery
Required skills
Business development, cold calling, negotiation, client education, liaison with production, industry analysis
Preferred skills
Problem solving, analytical skills, time management
Technologies
None explicitly stated
Responsibilities
Develop prospective clients through internet research, trade show lists, referrals, and personal investigation; Foster and close new clients through networking and tradeshows; Grow new business from existing clients and upsell the portfolio; Negotiate rates and deadlines; Educate clients on the translation process and turnaround times; Liaise with production to ensure quality delivery; Follow up with clients to ensure satisfaction; Understand industry trends and current events.
Seniority
Individual Contributor
