Customer Success Partner - Retail & Lifestyle
Core
Manage strategic Retail & Lifestyle customer accounts, drive contract renewals, and convert contracted wins into realized business across Ocean and Logistics & Services portfolios.
Role type
Customer Success Partner
Builds
Customer relationships and revenue retention for Maersk's logistics services
Domain
Global logistics, freight forwarding, supply chain
Deliverable
client delivery
Required skills
account management, contract renewal, opportunity management, stakeholder coordination, operational escalation handling, analytical problem-solving
Preferred skills
solutioning methodologies, implementation methodologies
Technologies
null
Responsibilities
partner with sales to grow accounts, coordinate renewal activities, support new RFQs and opportunities, manage commercial escalations, lead customer reviews, drive conversion of wins
Seniority
Mid-level, 4-5 years experience