Ocean Customer Experience Specialist

Philippines, Pasig, 1600💼 Full-time🗓 2026-09-15 → 2026-09-26

Core

Providing customer services and support within the Maersk environment after onboarding, including channel management, case handling, and relationship management.

Role type

Customer Experience Specialist (Administrative Stream)

Builds

Customer support services and operational tasks for Maersk clients

Domain

Logistics / Supply Chain / Customer Service

Deliverable

client delivery

Required skills

Case management, Customer onboarding, Relationship management, Contract and dispute management, Channel management

Responsibilities

Manage customer channels, Handle customer cases, Support customer onboarding, Manage contracts and disputes

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About Maersk

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all lega