Client Program Manager
Core
Own operational strategy and execution for a Key Client's Ocean and Logistics supply chain, driving efficiency, new business implementation, and service delivery performance.
Role type
Senior Client Program Manager (Key Account)
Builds
Operational strategies, service delivery frameworks, and new business initiatives for a specific global logistics client.
Domain
Global Logistics / Supply Chain Management
Deliverable
client delivery
Required skills
Supply chain strategy, operational optimization, stakeholder management, digital transformation, financial operations (FINOPS), escalation management, solution development, continuous improvement, contract realization.
Preferred skills
Previous experience in Client Program Manager or similar global roles, knowledge of Maersk operational structure and MPL products.
Technologies
EDI, Control Tower systems, Maersk product suite.
Responsibilities
Translate customer commitment into execution across Ocean and Logistics; identify efficiency initiatives to increase profitability; monitor service delivery performance and resolve operational escalations; develop and deliver new solutions in collaboration with commercial teams; oversee the Control Tower team; ensure compliance with NNC guidelines.
Seniority
Senior, hands-on IC with strategic oversight
