Ocean Customer Experience Specialist

India, Chennai, 600116💼 Full-time🗓 2026-09-09 → 2026-09-26

Core

Provide services to customers after onboarding in the Maersk environment, handling channel management, case resolution, onboarding, and contract/dispute management.

Role type

Customer Experience Specialist (Administrative stream)

Builds

Customer support services and operational case resolution

Domain

Logistics / Supply Chain / Customer Support

Deliverable

client delivery

Required skills

Case management, Customer onboarding, Relationship management, Contract management, Dispute resolution

Responsibilities

Manage customer channels, Handle case management, Support customer onboarding, Manage contracts and disputes

Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.

About Maersk

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all lega