Business Systems Engineering Analyst
Core
Business Systems Analyst supporting the Sales team by gathering requirements, developing scalable Salesforce solutions, and integrating AI technologies to enhance sales functionality.
Role type
Business Systems Analyst (Sales Operations)
Builds
Scalable Salesforce platform solutions and AI-powered tools for the Sales team
Domain
Enterprise SaaS / CRM / Sales Operations
Deliverable
production ML models | product features
Required skills
Salesforce.com expertise (Sales Cloud, CPQ, integrations), business requirement analysis, process flow design, system/user acceptance testing, project planning, stakeholder coordination
Preferred skills
Prototyping in Salesforce, knowledge of lead conversion/account routing/compensation systems
Technologies
Salesforce, Zuora, Data Science tools, internal systems
Responsibilities
Collaborate with Sales/Operations/Finance to identify root causes and gather business requirements; Define functional requirements and create process flow diagrams; Conduct research on emerging AI technologies and deploy solutions; Lead system and user acceptance testing; Establish detailed project plans and share updates with leadership
Seniority
Mid-Senior, hands-on IC
