Global Client Manager
Core
Manage strategic global customers and drive business growth by acting as a primary point of contact and strategic supply chain consultant.
Role type
Senior Global Client Manager (Strategic Account Management)
Builds
Integrated logistics solutions and long-term partnerships for strategic accounts
Domain
Global Logistics / Supply Chain Management
Deliverable
client delivery
Required skills
Strategic account management, commercial acumen, supply chain consulting, stakeholder influence, contract negotiation, portfolio management, KPI/CSF monitoring, escalation management
Preferred skills
FMCG supply chain knowledge, food & beverage experience, CIFFA or CITT certification, AI tool proficiency (Copilot, ChatGPT)
Technologies
Microsoft Office, AI-enabled productivity tools
Responsibilities
Serve as primary contact for strategic customers, lead customer strategic initiatives, identify opportunities to improve customer performance, monitor account profitability and contract renewals, drive portfolio expansion across logistics modes, resolve complex customer challenges, lead cross-functional teams to deliver outcomes
Seniority
Senior, hands-on IC