Manager - Account Management
Core
Managing customer relationships, onboarding, and disputes within the Maersk environment while leading a team of account managers.
Role type
Manager - Account Management
Builds
Customer service operations and account management processes
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Customer relationship management, team leadership, contract management, dispute resolution, performance management, strategic planning
Preferred skills
Advanced education in a related field, practical knowledge of logistics operations
Responsibilities
Manage customer onboarding and relationships, lead and develop a team of account managers, handle contract and dispute management, set priorities to ensure task completion
Seniority
Manager, people leadership and operational execution
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