Associate Director, Delivery Site & Service
Core
Lead multi-disciplinary field, logistics, and service teams to manage the delivery, installation, and lifecycle service of Engineered Buildings, ensuring on-time, on-budget execution and resolving complex site issues.
Role type
Senior IC delivery and service operations leader
Builds
Engineered Buildings product line delivery and service operations
Domain
Construction/Engineering logistics and field service
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Logistics management, project management, construction management, team leadership, budget management, customer relationship management, risk mitigation, supply chain coordination, travel logistics, cost estimation
Preferred skills
ERP system proficiency, Microsoft product suite, safety protocol implementation
Technologies
ERP, Microsoft product suite
Responsibilities
Lead and develop site and service teams; coordinate with project management to ensure jobsite services are completed on-time and within budget; manage customer relationships and resolve issues; establish intake and dispatch processes for service work; oversee safety compliance for field crews; coordinate transportation and installation with carriers and subcontractors; arrange labor deployment for warranty and billable service; collaborate on cost estimation for service work.
Seniority
Senior, hands-on IC
