Customer Service Representative (Dutch - speaking) - On-site AL01
Core
Make outbound calls to follow up on appointments and customer inquiries, manage tasks in a fast-paced environment, and perform back-office tasks to support customer service operations in healthcare.
Role type
Customer Service Representative
Builds
Customer service operations for healthcare brands
Domain
Healthcare / Customer Support
Deliverable
client delivery
Required skills
Dutch (bilingual or proficient), organizational skills, listening skills, communication skills, detail orientation, adaptability
Responsibilities
Make outbound calls to follow up on appointments and customer inquiries; Manage multiple tasks and priorities within a fast-paced environment; Perform various back-office tasks to support customer service operations; Provide excellent customer service; Gather and document all necessary information during customer interactions; Maintain a professional demeanour, even in stressful situations