Customer Service Representative (Spanish speaking) - Onsite - JE01
On-site · Spain
Core
Provide accurate information, log and follow up on valid orders/requests, and deliver high-caliber post-sales customer service (logistics, warranties, refunds) for clients in the coffee industry.
Role type
Customer Service Representative
Builds
Post-sales support for coffee industry brands
Domain
Consumer Goods / Coffee Industry
Deliverable
client delivery
Required skills
Spanish (bilingual/proficient), English, French (plus), order management, CRM data entry, post-sales support
Preferred skills
Previous experience in similar position, team player
Technologies
CRM
Responsibilities
Provide accurate information to customers, Log and follow up of correct and Valid Orders or requests, Delivery of high caliber Customer Service on Post-Sales requisitions, Capturing of all required data elements in CRM