Sales Administration & Customer Service Executive (m/f/d)
Core
Manage customer orders from confirmation to delivery, coordinate between European mills, local sales teams, and customers in North Africa, and support sales directors with administrative tasks.
Role type
Sales Administration & Customer Service Executive
Builds
Reliable order fulfilment and smooth customer experience for packaging customers in North Africa
Domain
Consumer packaging / International trade
Required skills
Order management, International trade knowledge, Microsoft Office (Excel), ERP systems (SAP), Multilingual communication
Preferred skills
Knowledge of Arabic, Maritime freight expertise
Technologies
SAP, Microsoft Office
Responsibilities
Manage customer orders from confirmation through production and shipment, Coordinate with local sales teams and European mills, Respond to customer requests and provide updates, Support Sales Directors with offers and reporting, Coordinate office needs and accounting processes