Specialist, Account Manager
Core
Oversee complex client accounts, manage client customers end-to-end, and drive revenue growth through renewals, expansions, and conversions.
Role type
Senior Account Manager (Sales & Operations)
Builds
Client service relationships and revenue streams
Domain
B2B Services / Client Management
Deliverable
client delivery
Required skills
Account management, sales quota achievement, contract negotiation, stakeholder management, data analysis, CRM proficiency, problem-solving, strategic planning
Preferred skills
High-volume calling experience, experience with Salesforce.com
Technologies
Salesforce.com, Microsoft Outlook, PowerPoint
Responsibilities
Manage client customers end-to-end, achieve revenue-based quotas, resolve escalated client issues, evaluate customer needs and propose solutions, negotiate contracts, manage sales territory, identify upsell opportunities
Seniority
Mid-Senior, hands-on IC