Asesor de Servicio al Cliente - Mercado Español y Catalan - BV01
Core
Multichannel customer service advisor handling call transfers, used vehicle sales transactions, and contract issuance for Spanish and Catalan markets.
Role type
Customer service advisor (sales & operations)
Builds
Customer service interactions and sales documentation
Domain
Automotive sales and customer support
Deliverable
client delivery
Required skills
Bilingual Spanish and Catalan, advanced English, administrative documentation, advanced Excel, typing, oral and written communication, prior administrative and customer contact experience
Preferred skills
Dynamic, responsible, proactive, team-oriented
Technologies
Windows, Microsoft Office, client tools
Responsibilities
Transfer calls and records to different areas, process used vehicle sales, send contracts to end customers, answer service and product inquiries, provide multichannel support via phone and email
Seniority
Individual contributor