Floor Sales Consultant - Full Time
Core
Guide customers through the entire vehicle purchase process, including appraisals, test drives, and financing applications, to find vehicles that fit their needs.
Role type
entry-level retail sales consultant
Builds
used vehicle sales transactions
Domain
automotive retail
Deliverable
product features
Required skills
active listening, clear communication, transaction processing, inventory knowledge, adaptability, integrity
Preferred skills
prior sales or customer service experience, self-motivation, ability to work independently and in a team
Responsibilities
Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory; Guide customers through the entire process, including appraisals, test drives, and financing applications; Complete accurate documentation for all transactions to ensure a smooth and transparent process; Maintain a professional, customer-first approach in every interaction; Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
