AWS Cloud Solutions Consultant - AWS Connect - CX
Core
Design, build, and deploy AWS applications and Amazon Connect CX platforms for clients, including data pipelines and analytics dashboards.
Role type
Senior IC AWS Cloud Solutions Engineer (CX/Connect)
Builds
Amazon Connect contact center solutions, Lambda integrations, CloudFormation infrastructure, and QuickSight analytics dashboards
Domain
Cloud Engineering / Customer Experience (CX) / Contact Centers
Deliverable
production ML models | product features | dashboards & analysis
Required skills
AWS architecture, Node.js, React, .NET Core, Python, SQL, NoSQL, REST, GraphQL, Data Lake, Glue, Athena, Lambda, Lex, Kinesis, QuickSight, ETL, database architecture
Preferred skills
Machine learning, advanced analytics, business intelligence, big data
Technologies
AWS (EC2, EKS, S3, RDS, Aurora, AppSync), Amazon Connect, Node.js, React, .NET Core, Python, SQL, NoSQL, QuickSight, Glue, Athena, Lambda, Lex, Kinesis
Responsibilities
Identify and implement optimal cloud-based solutions for clients; design, build, and deploy AWS applications; support Amazon Connect engagements by building integrations and infrastructure; build data pipelines and dashboards on Connect outputs; troubleshoot incidents and implement preventive measures; educate teams on new cloud initiatives
Seniority
Senior, hands-on IC
