Senior Voice Engineer
Core
Design, engineer, and support enterprise Voice/VoIP platforms, call routing, and telecommunications infrastructure for an energy company.
Role type
Senior Voice Engineer (Infrastructure)
Builds
Enterprise voice and collaboration solutions leveraging Microsoft Teams, Cisco CUCM, and hybrid telephony environments.
Domain
Telecommunications / Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Microsoft Teams Voice administration, Cisco Unified Communications Manager (CUCM), Session Border Controller (SBC) configuration, E911 solutions, VoIP troubleshooting, network routing and switching, call recording compliance
Preferred skills
Oracle SBC deployment, NICE call recording platforms, Cisco UCS infrastructure, Wireshark packet analysis
Technologies
Microsoft Teams, Cisco CUCM, Oracle SBC, NICE, Wireshark, Cisco UCS
Responsibilities
Manage and support enterprise Voice/VoIP platforms and call routing; Administer Cisco CUCM, voice gateways, and SIP trunks; Configure and troubleshoot Session Border Controllers; Ensure E911 compliance and emergency location management; Collaborate with network engineering to optimize converged voice and data networks; Monitor system performance and install/configure hardware.
Seniority
Senior, hands-on IC
