Cisco Unified Communications Engineer
Core
Design, configure, and maintain enterprise-level Cisco Unified Communications solutions including voice, video, and collaboration platforms for mission-critical government environments.
Role type
Senior IC Cisco Unified Communications Engineer
Builds
Enterprise voice, video, and collaboration services across multi-site government networks
Domain
Government / Telecommunications / Unified Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cisco CUCM, Unity Connection, IM&P, Expressway, Webex, SIP, RTP, MGCP, QoS, VoIP protocols, Cisco CUBE, voice gateways, SRST, dial plan design, call routing, numbering plans, video conferencing systems, hybrid environment management, enterprise IT solutions
Preferred skills
Cisco Jabber, Webex devices, Room/Desk systems, UC upgrades, patching, clustering, system integrations, capacity planning, performance analysis, optimization
Technologies
Cisco, Security, Unity, GameDev, Network
Responsibilities
Design, configure, and maintain Cisco Unified Communications solutions; Provide support for enterprise voice, video, and collaboration services; Oversee management of Cisco gateways, SBCs, and voice gateways; Diagnose and resolve issues related to call quality, call routing, voicemail, conferencing, and device registration; Deploy and support Cisco Jabber, Webex devices, and Room/Desk systems; Execute UC upgrades, patching, clustering, and system integrations; Create and maintain documentation including system diagrams, configuration standards, runbooks, and operational procedures; Assist with capacity planning, performance analysis, and optimization of UC systems
