Director, Strategic Partner Alliances
Core
Drive growth through the development, commercialization, and scaling of high-impact partnerships across the technology ecosystem.
Role type
Director, Strategic Partner Alliances
Builds
Joint business plans, co-sell motions, and scalable partner enablement programs for clients in customer experience, cloud, and AI.
Domain
Technology services, Customer Experience (CX), Cloud, AI
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic alliance and ecosystem management, Structured thinking, Program management, Executive stakeholder engagement, Deal negotiation, Pursuit leadership, Cross-functional collaboration, Technology-led innovation
Preferred skills
Deep expertise in strategic partner ecosystems (e.g., Microsoft, Google, NICE), Understanding of CX/business applications/cloud/AI value propositions, Ability to shape differentiated joint solutions, Experience supporting bids and co-sell initiatives, Ability to translate partner capabilities into compelling messaging, Commercial acumen
Technologies
Microsoft, Google, NICE, Cognigy, AI, Cloud, Platform capabilities
Responsibilities
Identify and secure strategic partnerships aligned to business priorities, Develop and execute joint business plans with revenue targets, Drive co-sell motions and joint pipeline with partners, Negotiate and close partnership agreements, Build scalable partner enablement programs and GTM frameworks, Build and influence senior stakeholder relationships across partner organisations
Seniority
Director, strategic leadership & execution
