Agente de Servicio al Cliente - Mercado Español - Industria Farmacéutica IS02
Core
Customer service agent handling calls for pharmacists in the pharmaceutical industry, providing information, issue resolution, and order management.
Role type
Customer service agent (pharmaceutical industry)
Builds
Customer support interactions for pharmaceutical clients
Domain
Pharmaceutical industry / Customer support
Deliverable
client delivery
Required skills
Bilingual Spanish and Catalan, telephone communication, issue resolution, order management, invoice management, office software proficiency
Preferred skills
SAP knowledge, pharmaceutical or healthcare sector experience
Responsibilities
Answering customer calls from pharmacists, providing product and service information, resolving customer issues, managing orders and invoices
Seniority
Individual Contributor
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