Asesor de Servicio al Cliente - Mercado Español BV01
Core
Customer service advisor handling multichannel support (phone, email) and account management for clients in the Spanish market.
Role type
Customer Service Advisor
Builds
Customer support interactions and contract delivery
Domain
Technology services / Customer Support
Deliverable
client delivery
Required skills
Bilingual Spanish (native/proficient), Advanced Excel, Typing speed, Oral and written communication, Administrative experience, Customer contact experience
Preferred skills
Teamwork, Initiative, Dynamic attitude
Technologies
Windows OS, Microsoft Office, Client tools
Responsibilities
Transfer calls and records to different areas, Send contracts to end clients, Answer service and product inquiries, Provide multichannel support (phone and email), Use Windows OS, Use Microsoft Office, Use client tools
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