Enterprise Renewals Account Manager - C&P
Core
Managing a portfolio of high-value Adobe enterprise accounts to drive renewals, expand product adoption, and generate new pipeline through strategic account management.
Role type
Enterprise Renewals Account Manager (Inside Sales)
Builds
Adobe enterprise solutions (Document Cloud, Creative Cloud, Express, Firefly, Experience Platform)
Domain
Creative software and digital experience platforms
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic account management, enterprise agreement renewal, business discovery, executive negotiation, pipeline development, forecasting, Salesforce proficiency, virtual selling
Preferred skills
Territory ownership from prospecting to closure, cross-functional collaboration with product specialists
Technologies
Salesforce, Microsoft Teams, Microsoft Office Suite
Responsibilities
Own and close renewal opportunities within the Strategic Commercial Enterprise space; Guide customers through Adobe's enterprise solutions and configurations; Dive deep into customer environments to uncover pain points and translate them into actionable business opportunities; Drive awareness through targeted email campaigns and promote participation in Adobe-led seminars and events; Build and maintain a robust pipeline through account management, lead generation, and campaign execution; Maintain accurate forecasting and CRM hygiene in Salesforce; Conduct impactful virtual meetings using Microsoft Teams with customers, prospects, and internal stakeholders; Confidently negotiate enterprise-level deals with senior decision-makers; Partner with product specialists across Document Cloud, Creative Cloud, Express, and Firefly to identify new opportunities.
Seniority
Mid-level, quota-driven IC