CRMA Product Owner F/M/X
Core
Define, build, and standardize operational reporting on Salesforce's CRM Analytics (CRMA) platform to serve external customers and internal Sales/Customer Service teams.
Role type
Product Owner (CRM Analytics)
Builds
Operational reporting dashboards and data models on Salesforce CRM Analytics
Domain
Pet Nutrition / SaaS / Digital Transformation
Deliverable
dashboards & analysis
Required skills
Salesforce CRM Analytics (CRMA), Product Ownership, Requirements Engineering, Data Governance, KPI Standardization, Agile/Scrum, Change Management
Preferred skills
Product Owner certification (PSPO/CSPO), Salesforce Certifications (CRM Analytics/Einstein Discovery)
Technologies
Salesforce CRM Analytics, Tableau CRM, Einstein Analytics
Responsibilities
Define multi-year roadmap for CRMA; Translate business requests into technical requirements and user stories; Define data models and KPI definitions; Manage cross-stream dependencies; Guide technical delivery teams; Support change management and user enablement.
Seniority
Mid-level, hands-on IC