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Lead Salesforce Business Analyst

Toronto, Ontario💼 Full-time🗓 2026-08-20 → 2026-09-27

Core

Lead the Salesforce team as a product owner, defining backlog, managing stakeholders, and guiding senior technical talent to build AI-driven learning solutions.

Role type

Senior Product Owner (Salesforce)

Builds

AI-powered learning platform features and CRM efficiency tools for global organizations

Domain

EdTech / SaaS / Salesforce CRM

Deliverable

product features

Required skills

Salesforce platform expertise (Architect/Admin/BA), Product Ownership, Stakeholder Management, Process Architecture, AI integration, Governance compliance

Preferred skills

Revenue Cloud (CPQ/Billing), RevOps experience, Applied AI implementation

Technologies

Salesforce, AI tools, CPQ/Billing modules

Responsibilities

Own the product backlog and prioritize features; Manage stakeholder expectations across Revenue Ops, Marketing, and Finance; Define intake processes and ways of working; Partner with senior architects on solution design; Champion AI-driven innovation in team operations; Represent the team in business tool evaluations

Seniority

Senior, hands-on IC with strategic influence

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