Supply Chain Administrator - 12 month contract
Core
Key liaison handling internal and external customer enquiries, order placement, changes, returns, cancellations, and promotional claims processing.
Role type
Supply Chain Administrator (Customer Service focus)
Builds
Order fulfillment and customer satisfaction for consumer and pet food brands
Domain
Consumer goods / Food & Beverage / Pet Care
Deliverable
client delivery
Required skills
Data entry, order processing, claims processing, report generation, hazard reporting, multitasking, problem solving
Responsibilities
Respond to consumer enquiries and feedback, maintain communication and closure of incidents, process promotional and pricing claims, liaise with Accounts Receivables, Accounts Payable, freight and warehouse suppliers, generate reports and analyse contact data trends, report hazards and accidents
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